Contact Us
This is the contact point for shopping questions and order assistance. The information below can also be used to send a privacy request or raise a concern.
How to reach us
Email: support@selvagoods.shop
Telephone: 519-555-1782
Business address: 1050 Terrace Ave, Victoria, British Columbia, V8S 3V3, Canada
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time).
Help us identify the enquiry
For order support, provide the order number and the email used at purchase. For a product question, include the relevant item name or page link. For a privacy request, describe the information or action concerned without adding unrelated sensitive details.
Further information
Our FAQ covers common questions. See Shipping for delivery timing, Refund for 30-day returns and Privacy for information requests and complaints.
Return arrangements
Use the published address for business correspondence. Return parcels need a confirmed destination and shipping arrangement; contact us first instead of assuming that the correspondence address accepts returns or in-person visits.